How to make a mug of tea!

Simple demonstration of the power of video to show the steps involved in a process, to accomplish a specific task to defined standard (leave the teabag in the hot water for 3 minutes).

I remain surprised at how few organizations leverage video in their employee or volunteer on-boarding processes, or for transferring knowledge of complex or infrequently performed tasks.

Author: Tony Maden

Partner in time to @suemaden 😘